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Privacy Policy

  • Saigone respects your privacy.

    This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, make a purchase, or interact with us.

    We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

    By using this website, you agree to the terms of this Privacy Policy.

  • We may collect the following types of personal information:

    Information You Provide Directly

    • Name

    • Email address

    • Phone number

    • Shipping and billing address

    • Payment details (processed securely via third-party providers)

    • Any information submitted through contact forms

    Information Collected Automatically

    • IP address

    • Device information

    • Browser type

    • Pages visited

    • Time spent on site

    • Referral source

    This data is collected via cookies and analytics tools.

  • We may collect the following types of personal information:

    Information You Provide Directly

    • Name

    • Email address

    • Phone number

    • Shipping and billing address

    • Payment details (processed securely via third-party providers)

    • Any information submitted through contact forms

  • Payment details are processed through secure third-party payment providers.

    Saigone does not store full credit card details.

    Payment providers may collect information in accordance with their own privacy policies.

  • If you subscribe to our mailing list, we may send updates about:

    • New collections

    • Limited releases

    • Editorial features

    • Events or collaborations

    You may unsubscribe at any time by clicking the unsubscribe link in our emails.

    We do not sell your personal information.

  • We use cookies and similar technologies to:

    • Improve website performance

    • Understand user behaviour

    • Measure marketing effectiveness

    You can control cookies through your browser settings.

    Disabling cookies may affect website functionality.

  • We may share personal information with:

    • Shipping and logistics providers

    • Payment processors

    • Website hosting providers

    • Marketing platforms

    • Professional advisers (legal, accounting)

    We only share information necessary to provide our services.

    We do not sell or rent personal data.

  • Some service providers may store or process information outside Australia.

    Where this occurs, we take reasonable steps to ensure data is handled securely and in accordance with Australian privacy laws.

  • We take reasonable measures to protect personal information from:

    • Misuse

    • Loss

    • Unauthorised access

    • Modification

    • Disclosure

    However, no online system is completely secure.

  • You may request access to the personal information we hold about you.

    You may also request correction of inaccurate information.

    To make a request, contact us using the details below.

  • We retain personal information only as long as necessary to:

    • Provide services

    • Comply with legal obligations

    • Resolve disputes

    • Enforce agreements

  • Our website may contain links to third-party websites.

    We are not responsible for the privacy practices of those sites.

  • We may update this Privacy Policy from time to time.

    Changes will take effect once published on this page.

  • If you have any questions about this Privacy Policy or your personal information, please contact:

    Saigone
    Email: 
    Location: Melbourne, VIC, Australia

Last updated: 2026.03.01

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